In the event of an emergency

By: April Lacey

When it comes to providing the best patient care, sometimes all hands are needed on deck. To ensure the right people get to the right places at the right time, here are a few helpful tips about the UF Health emergency response process. 

Getting pages

Do you get a page every morning at 7:45 a.m.? If you are a member of the UF Health clinical care team and you respond to Code Blue pages and other alerts, you should be getting one. The page is sent to test the system responsible for alerting health care staff members in the event of a Code Blue, Condition H or calls for the Rapid Response or Stroke Alert teams. 

“If people don’t get that test page then they definitely need to get their beeper checked out,” said Alicia McCullers, R.N., a senior quality improvement specialist in the UF Health Clinical Quality and Patient Safety department. 

If your beeper is still working, staff members at the Enterprise Building Operations Center, which handles beeper programming for the system, will be able to confirm proper function of the beeper. However, if your beeper isn’t working, you will need to provide the center with
the codes. 

Putting out the call

Your unit may have its own way of communicating patient emergencies, but sending out the appropriate alert pages
must still take place in addition to that.
For example:

• A Code Blue alert requires calling 66.
• Also press the Code Blue button on the wall.
• Activating the Rapid Response Team or the Stroke Alert Team requires calling 69.
• A Condition H, which is a patient-driven alert, requires calling 61.
All offsite emergencies require dialing 9-1-1. 

Finding the way

Sometimes the locations of calls can be tricky for responders to find. Be sure to communicate proper directions.