Each year, UF Health Shands provides interpretation services to thousands of patients and their families with limited English proficiency or hearing impairment. Rising patient volumes have increased the demand for foreign-language interpretation services provided by the UF Health Sebastian Ferrero Office of Clinical Quality and Patient Safety’s Patient Experience department.
The department’s medical interpreters give our Spanish-speaking patients a voice. They interpret the information communicated between patients and their care team.
The team is available from 8 a.m. to 4:30 p.m. weekdays to assist patients and their families free of charge.
Interpreter phones can be used when medical interpreters are unavailable and for patients who speak languages other than Spanish. The 24-hour phone system provides immediate access to interpretation in 200 languages.
Call the Patient Experience department at 352-353-5084 to request an interpreter.