Huddling for hospitality

Regular group meetings help improve the patient experience and reinforce positive behaviors.

At UF Health, we strive to create the best possible experience for everyone who seeks our care. Hospitality Huddles are a regular practice we use to improve the patient experience and practice positive behaviors.

They allow us to home in on the behaviors we learned during Hospitality & Service training to improve the patient experience and our workplace interactions.

We encourage all faculty and staff to continue participating in their work area’s twice-monthly briefings as they become a part of our work culture.