COMMUNICATION IS THE KEY TO QUALITY CARE

By: Rachel Rivera
Health visitor and a senior woman during home visit.

IN SITU SIMULATIONS | BUILD TEAM COMMUNICATIONS

In Situ The UF Health Neuromedicine Hospital — Neuromedicine ICU Unit 47 care team is seen caring for an injured simulated patient with a head injury and a family member present, played by a standardized patient, during an in situ simulation.

BEST PRACTICES FOR PATIENT BEDSIDE HANDOFFS

Handoffs
... the staff conducted one-on-one observations and confidence check-offs, so everyone involved felt fully informed and empowered.

BEDSIDE INTERPRETATION SERVICES

Interpretation services
"Providing appropriate language access for LEP patients and families is not just about safety. Effective communication is critical to the patient experience."
Anne Melring, LCSW, CPXP