Quality Leaders: The infection control team
In the world of infection control, success starts with vigilant surveillance.
Nurses catch laser device’s problem
When Rey Reyes, R.N., noticed a faulty device, he…
From our patients
‘K cards’ put focus on safety
A small, laminated card is having a big effect…
Let’s not get lost in translation
Chief Quality Officer Randy Harmatz, M.B.A., talks about interpreters'…
Leading the way toward efficiency, effectiveness
Safety and quality champions
The road to high reliability is paved, in part, by safety coaches.
Huddling for hospitality
Regular group meetings help improve the patient experience and reinforce positive behaviors.